"We use FILEBOX?s web-upload and FTP functions. The main benefit of the product is its availability, i.e. it can be used at any time and at any location. We have not experienced any faults to date.
In contrast to ISDN data transfer, you do not have the problem of engaged lines or interrupted transfers. Depending on the internet connection, the transfer speed is considerably higher than with ISDN.
An additional major advantage, in comparison with conventional data transfer, is the structured manner in which data is sent, i.e. the process documentation sent via mail to us and our customers. Tiresome searches and queries are no longer necessary ? indispensable in today?s world of hectic schedules. We have now transferred almost all of our periodic orders to FILEBOX-Transfer.
Our customers? response has been positive without exception as they save costs incurred with ISDN transfer and the medium is permanently available regardless of our office hours. A number of our customers could imagine implementing this solution themselves.
I cannot really comment on the support provided with the FILEBOX solution as I have hardly had to use it! The product works too well! However, on one occasion, we did have a problem sending data due to a special character in the file name. The support desk was able to help me find a solution quickly and in a friendly and competent manner. Many companies could learn from their example!"
http://www.media-serv.de http://www.merziger-druckerei.de/
|